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CHIP Value-added Services

CHIP Value-added Services

Value-Added Services are effective September 1, 2026 - August 31, 2027.

If you have any questions, call Member Services toll-free at 1.888.760.2600.

Apply for Texas CHIP

24-Hour Advice Hotline

Members can call a 24/7 Nurse Help Line to decide where to get care. Nurses also give health tips, check in after visits, and help members find doctors in the network.

Extra Help Getting a Ride

Members can get help with transportation to doctor’s visit by contacting MTM Health or using the app to schedule rides.

Disease Management

Upon request, diabetic members ages 0-65 can receive:

  • One diabetic accessory travel bag
  • Daily sugar recording book/log based on last receipt date

Extra Vision Services

Members ages 0 through 19 can choose $120 allowance toward upgrades every 12 months for frames, lenses, contacts or fitting fees not covered by the CHIP benefit.

Sports and School Physicals

Members ages 4 through 19 get one sports or school physical each year from an in‑network provider.

Help for Members with Asthma

Members enrolled in Âé¶¹´«Ã½Ó³»­â€™s Asthma Care Management Program get:
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  • Asthma educational materials
  • One allergy-free pillowcase and mattress cover

Limit: one per member

 

Extra Help for Pregnant Women

Members use the ProgenyHealth app to track their pregnancy, chat with a case manager, see your baby grow, set health goals, and make a birth plan with helpful support
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Yearly, pregnant women 18 through 65 after using the ProgenyHealth* app receive a set of Âé¶¹´«Ã½Ó³»­â€™s Precious Care Collection:

  • Nursing pads
  • One diaper bag
  • One baby grooming kit
NOTE: Pregnant women will receive the items after downloading the ProgenyHealth* mobile app, enroll and complete an assessment.

Health and Wellness Services

  • Âé¶¹´«Ã½Ó³»­ gives diabetic members ages 5 through 19 in the DM program access to a nutritionist who can help them learn about healthy eating and weight loss
  • Members can get $100 for an annual BakerRipley membership for exercise and skill-building. Members must be active and live in Harris County
  • Pregnant women 17 through 19 with a delivery date in the current/previous year and High school seniors 17 through 19 can apply for our CareerReady scholarship program

Healthy Play and Exercise Programs

  • Diabetic members ages 5 through 19 enrolled in the nutritional counseling program get a free pedometer to help them track their steps
  • $40/year for school sponsored sports expenses
    Support for students up to grade 12. Play, learn, and earn
  • $50 gift card each year for members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities)
  • Ages 6 years through 17 years who live in the Harris Service area may join a participating location of the Boys and Girls Club in the Greater Houston area for free
Contact Us

CHIPÌýMember Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Contact Us

CHIPÌýMember Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Why Choose Âé¶¹´«Ã½Ó³»­?

As a local nonprofit health plan, Âé¶¹´«Ã½Ó³»­ gives you plenty of reasons to join our Âé¶¹´«Ã½Ó³»­. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Âé¶¹´«Ã½Ó³»­ is always working life forward for you and your family.

“Âé¶¹´«Ã½Ó³»­ is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.â€�

– Cecily
Member of Âé¶¹´«Ã½Ó³»­

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